Lovenovel Platform Privacy Policy

Version Release and Effective Date: March 27, 2022

Version Update Date: March 27, 2022

This Privacy Policy Version: 2022v2.0

The Lovenovel platform (hereinafter referred to as "Lovenovel", "this platform", or "this website") provides all Lovenovel related products and services (hereinafter referred to as "this service"). This platform highly values your privacy and complies with relevant laws and regulations for protecting privacy and personal data. We have specifically formulated this privacy policy (hereinafter referred to as "this policy") to explain how this platform collects, processes, uses, and protects user personal data. Please read this policy in detail before using this platform.

Acquisition and Scope of User Personal Data

1.1 When you register as a Lovenovel user, you agree that this platform collects user's email address, name, gender, date of birth, contact number, residence, contact address, backup email address, preferred reading types, etc.

1.2 When a user uses the services of this platform, this platform may collect the following information:

(1) Usage data of platform services, including but not limited to: usage history, query data, behavior, and activity records (including but not limited to webpage or app browsing, clicking, purchasing data, etc.).

(2) Technical data, for example: URL, IP address, browser type, device type and its identifiers, operating system data, language, visit and stay duration, and location data, etc., and this platform uses cookies to provide functions on each webpage.

1.3 This platform provides users with correct and fast service. When using this platform service, such as: account changes, feedback, or participating in marketing activities, we will ask you to provide user account information or personal contact method.

1.4 Personal data content publicly disclosed by users in the comment area, personal homepage, etc., within the platform of this platform service are not within the scope of policy protection.

1.5 The effectiveness of this policy is limited to the service of this platform itself. If you click on the link or advertisement of a third-party website on this website and enter that website or webpage, you should follow the privacy policy regulations set by the operator of each website or webpage.

Use of Personal Data

2.1 The data collected by this platform service will be used for the following purposes:

(1) The basic personal data you provide (such as name) will be used as the basis for user identity determination; the contact method you provide will be used for contact, activity notification, payment reminder, activity winning notification, deduction notification, notification of updates to this platform service, and other user management and services.

(2) The payment information you provide will be used to process your payment and manage your payment method.

(3) Your usage data and technical data on this platform will be used to improve this platform service or develop new services.

(4) This platform provides e-newsletter services and irregularly sends activity notifications. If you do not wish to receive any e-newsletters or activity notifications, you can unsubscribe or notify the service at any time by logging in. If you have any questions, you can contact the customer service of this platform at any time.

2.2 To provide personalized services and as a reference for improving services, when using this platform service, we may set up access to cookies on the user's device. But users can decide whether to allow the use of cookie access technology. If users turn off cookies, it may cause inconvenience or partial function restrictions when using this platform service.

2.3 The following data of yours will be publicly displayed on this platform service: your username, uploaded pictures, published works, authors, and works followed on this platform service, etc.

2.4 This platform service may share comprehensive non-personal data with third parties. "Comprehensive non-personal data" refers to the user data recorded about the grouped collection, which does not reflect or point to a specific identifiable user after the grouped screening.

Exceptions to Personal Data Disclosure

3.1 Except for prior consent from users, our company will not arbitrarily disclose user personal data to third parties, but the following situations are not limited to this:

(1) Employees who need to access your personal data for business needs, but each employee only has appropriate use rights.

(2) To provide account services, we may need to cooperate with other manufacturers and platforms (such as: hosting gift marketing activities, sending gifts, providing any goods or services, any notifications, etc.). Our company can provide your personal data to the partner within the necessary range to provide services.

3.2 Under the official legal request of administrative agencies or judicial organs, our company has a legal obligation to comply with the law, or it is necessary to defend the necessary requests on lawsuits, and can provide the necessary personal data content to the aforementioned organs.

3.3 To prevent possible illegal behaviors, or to avoid any behavior that violates the terms of account service or this policy, we can disclose personal data within the necessary range.

3.4 When our company is purchased or acquired assets by a third party, leading to a change of control, our company will announce the related details in the service website and application in advance, and all or part of the personal data owned by our company may be transferred to a third party under the situation of change of control.

3.5 Other acts as prescribed by law, or to protect the legal rights of our company, users, or third parties, actions for rights assertion.

Personal Data Autonomy

4.1 Users themselves may inquire, copy, or request changes to their personal data scope. Unless the applicant is the user themselves or verified by this platform, one may not request to inquire, copy, request to view, or make changes to the personal data and account services not belonging to the user's account. If the applicant is not in the aforementioned situation, it is necessary to provide relevant personal data and written application information so that this platform can assist in processing.

4.2 During the user's use of this platform service, this platform will keep the user's personal data. The user themselves can request to stop using or delete their personal data; once stopped or deleted, the user will no longer be able to continue using this platform service.

4.3 When it obstructs major public interests, hinders public agencies from performing their statutory duties, or infringes on the major interests of third parties, this platform has the right to refuse the user's request to change, delete or alter personal data.

Personal Data Security and Confidentiality

5.1 To protect user privacy, the company provides necessary technology and measures to protect personal data.

5.2 Users must take good care of their personal data, registered accounts, and passwords, etc., to avoid leakage. When using this platform service on personal or non-personal computers or mobile phones, please make sure to log out and close the application or browser window when necessary, to avoid data theft.

5.3 Please keep your payment information (including credit card data) safe to avoid being used for illegal purposes by others.

5.4 If the user agrees to a third-party platform collecting, processing, or using the user's personal data, this platform will not bear any joint liability.

5.5 You agree that the data retained during the consumption of this platform service is consistent with the facts. If it is found later that your personal data is being used illegally by others or there are any anomalies, you should immediately notify this platform.

5.6 The user agrees that the data provided and used when using this platform service is legal and does not infringe on the rights of third parties, violate third-party agreements, or involve any illegal activities. If the use of the service causes damage to third parties, this platform does not bear the related compensation or indemnity responsibilities unless there is intent or gross negligence on the part of the platform.

Privacy Policy Revision and Effectiveness

6.1 This platform can modify the content of this policy at any time. If there are any revisions to this policy, they will be announced on the service website and application. If there are significant changes to this policy, this platform will notify by announcing on the service website and application home page or providing a link. Please be sure to read it.

6.2 This policy forms part of the service terms. If you disagree with any terms of this policy or its modifications, please stop using the service immediately.

If you have any questions about this platform's privacy policy, please contact us at the email address: service@lovenovelapp.com

The service provider for this product is Hong Kong Tofu Technology Co., Ltd. The contact address is: Room B, 5th Floor, Gala Commercial Building, 114-118 Lockhart Road, Wan Chai, Hong Kong.